Our Satisfaction Guarantee
We guarantee your absolute satisfaction - 100% of the time." Everything listed on our site is guaranteed*. If you are not satisfied with something, please send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them. Please see our return policy for more information.
* The pictures of the items on the ZapLighting website are provided by the manufacturers of the products. These pictures are the same as or similar to manufacturers printed or online catalogs. These pictures are professionally photographed; however, products may look different once installed. Due to finish application along with variations in computer resolution and color, product finish and glass may vary from online images. ZapLighting is not responsible for the variation in product.
* The descriptions of the items on the ZapLighting.com website are provided by the manufacturers of the products. These descriptions and specifications are the same as or similar to the manufacturers printed or online catalog. ZapLighting is not responsible for any variation in product description or specification provided by the manufacturer.
* ZapLighting.com attempts to ensure that the content on this website is complete and correct. ZapLighting.com does not guarantee that information contained on this website will not contain errors, inaccuracies, or omissions. Such errors, inaccuracies or omission may relate to price or product description. ZapLighting.com reserves the right to correct any errors, inaccuracies or omissions or to change or update the content without prior notice to you. Further, ZapLighting.com reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and or your credit card has been charged.
INFO & POLICIES